Your account · Your choice

Delete your account

You can permanently delete your Tranzlate Travel account and associated personal information. Start with the email address on your account.

We’ll send a secure link to continue. Entering an email address does not delete an account.

Account deletion and your data

In the app, open Profile > Settings > Delete Account. You can also use the secure request form above. After confirmation and identity verification, permanent deletion starts immediately, with no mandatory 30-day waiting or recovery period. Processing must complete successfully before deletion is confirmed.

Deletion removes your account and account-owned personal information, authored chat messages and their attachments, personal reviews and photographs, account-owned feedback and internal app-review submissions. Legitimate published Tranzlate Places retain their identity, location and verification, while your personal attribution, description and uploaded photos are removed. Unpublished personal drafts are deleted.

Subscriptions and shared records

Deleting your account does not cancel a Google Play or App Store subscription. Manage any active subscription in your store account settings.

Surviving travellers keep their shared trips and own records. Other people’s messages and contributions remain, while your messages and reviews are removed. Limited references needed to keep shared records usable may remain, as may media independently retained in another traveller’s contribution. Account deletion does not necessarily erase every historical identifier, anonymous aggregate or legally retained transaction. Limited technical, moderation, support and legal records may remain for the purposes explained in our Privacy Policy. You may need to remove local-only copies on other devices separately.

Need help or want to request removal of specific data? Contact support@tranzlatetravel.com.